At best, mobile banking allows you to control your finances from anywhere in the world seamlessly.
But in reality, not all mobile banking apps meet your expectations. Fortunately, the Bank of America app offers a huge selection of features.
The Bank of America app is designed for anyone with a checking account, savings account, or bank-issued credit card.
It’s especially useful for Bank of America customers who don’t want to walk into a physical branch. With the suite of tools available, you will no longer need to visit a branch.
On the surface, the app does everything you’d expect. You can pay bills, deposit checks, check your account balances, and receive customizable security alerts. But the BOA app goes beyond the basics. It also lets you track your spending and see rewards opportunities on the go.
If you are a Bank of America customer who wants to manage your money from your smartphone, this app gives you that opportunity. If you are not a Bank of America customer and do not wish to become one, this application is not for you.
Do the functionalities of the BOA application correspond to your needs? For more, check out our Bank of America app review.
Bank of America App Review: Features
The Bank of America app is packed with handy money management features. You can do everything from paying bills and checking expenses to viewing rewards and finding cash back opportunities.
Here is an overview of the features.
Security is a key part of any mobile banking experience. After all, you should know that your banking activities are protected while using the app.
Many security functions are available. A few include one-time authorization codes for each time you log in and fingerprint login options on finger-enabled devices.
Additionally, you can lock your card or report it to the bank if you suspect fraudulent activity. According to Bank of America, you will not be liable for any fraud you promptly report.
With the BOA app at your fingertips, you can set up account alerts for various account activities. Quick alerts help you manage your account efficiently.
You can configure optional alerts, including:
- Security Alerts: A changed password or a login from an unrecognized device triggers these alerts.
- BankAmeriDeals: Learn about new BankAmeriDeals offers, expiring offers, and status changes for activated offers.
- Account details: Find out when a card balance exceeds a set limit, deposits to your account, withdrawals over a certain amount from your account, and more.
- FICO score updates: Track changes in your FICO score with alerts.
Many other alert options are available for rewards, expenses, unusual card activity, and more. You can receive these alerts by email, SMS or mobile notification.
Information on accessible rewards
Bank of America card customers can quickly withdraw their card benefits from anywhere in the world. For example, if you are unsure whether or not your card covers rental car liability insurance, you can access the app to find out.
Cashback card customers can set up automatic redemptions in the app. With this option, your rewards will be deposited into the selected account at the end of the month. But you will need at least $25 in rewards for the automatic transfer to start.
The Bank of America app makes it easy to find and track rewards for Bank of America customers with a rewards credit card. You can view your redemption options and select one in the mobile app as you earn rewards.
For those pursuing BankAmeriDeals, the entire program is available within the app. You can add cashback opportunities from select merchants to your card through the app. So you can check the offers in store to make sure you don’t pay more than necessary.
As a Bank of America cardholder, you can get a breakdown of your spending in the app. Each month you will find your total expenses. Plus, you can dive into detailed categories like transportation, groceries, entertainment, and more.
A clear view of your spending habits makes it easier to spot problem areas in your budget.
Setting savings goals is an essential part of your financial future. The BOA app makes it easy to achieve your goals with its goals tool.
You can set personalized savings goals with a name, target date, and motivational image. The app lets you set and track multiple savings goals.
Access to credit score
Bank of America provides access to your FICO credit score. This information is available through the account dashboard in your app.
Beyond a look at your credit score, the app will outline the key factors affecting your score. Every month the app updates your credit score.
When it’s time to pay bills, you can do it right in the app. To check off this task in your to-do list, all you need to do is make a few taps on your device. Within the app you can also send and receive money with Zelle. This makes it easier to pay family members and friends.
It is also possible to add a Bank of America card to your digital wallet through the app. Select Bank of America cards are compatible with Apple Pay, Google Pay, Samsung Pay and PayPal.
Bank of America App Review: Pricing
As a Bank of America customer, the app is free.
However, the accounts you have with the bank may come with fees. For example, the Advantage Plus account has a monthly fee of $12, unless you perform an eligible activity. Check your account fees to determine the actual cost of checking account.
Bank of America App Review: Ease of Use
The Bank of America app is very user-friendly.
Different sections of the account are clearly marked to help you navigate seamlessly. The dashboard will serve as the starting point in the application. From here, you can quickly access your accounts, monitor your spending, send money, and check your credit score with the standard dashboard.
But if you want to customize your dashboard, that’s also an option. One feature not in the standard dashboard is your account’s alert management options. You’ll need to tap the menu to select alerts based on your account activity.
The BOA mobile banking application is available on your smartphone or tablet. You can even sync your Apple Watch to receive BOA alerts on your wrist. An online banking platform is available on your desktop or laptop computer.
Bank of America App Review: Support
In-app support is free. You will find Erica, a virtual financial assistant, to help you around the clock.
But beyond this automated support, you’ll have access to in-app chat support. When the chat was available, it seemed very fast. I asked a few questions and got answers in less than 5 minutes.
If you prefer to call for assistance, you can get mobile banking assistance at (800) 432-1000.
How the Bank of America app compares to the competition
The Bank of America app is an interesting option. But what if you’re not a current customer or don’t want to become one? Most major banks have their own mobile apps. Here’s how they stack up.
The Wells Fargo app offers similar functionality. You’ll be able to set up account alerts, check your credit score, track your spending, and manage your card within the app. However, there is no option to set spending goals with the Wells Fargo app.
The Chase mobile app shares many of the same features. But you can set up a budget with alerts with the Chase app. It’s a step up from just tracking your expenses. But again, there is no savings goal option.
Another competitor is the Capital One mobile app. Like the BOA app, you can set up account alerts based on your spending and track your rewards opportunities. But the focus on travel rewards with Capital One credit cards means you can book travel directly in the app. This is a game-changer for those looking for travel rewards.
Bank of America App Review: Verdict
The Bank of America app offers a huge selection of features to stay on top of managing your money. If you primarily use Bank of America accounts, you’ll find a lot of value in the app.
But if you’re not a Bank of America customer, a great app experience won’t influence your banking decision. Instead, it’s more important to find a bank account that suits your financial situation. Sometimes fees and minimum returns don’t align with your financial goals.
Ultimately, the Bank of America app is a great feature for customers. But if you’re not willing to work with a big bank, even this app’s robust features won’t convince you to sign up for a Bank of America account.
Frequently Asked Questions (FAQs)
How do I set up the Bank of America app?
Download the Bank of America app from the Apple App Store (opens in a new tab) or Google Play store (opens in a new tab). Once downloaded, log in with your User ID as usual or configure Touch ID or Fingerprint login options. You can now log in as usual to access mobile banking features.
What are users saying about the Bank of America app?
The Bank of America app is highly rated. In the Apple App Store, it got 4.8 out of 5 stars. In the Google Play Store, it got 4.6 out of 5 stars.
How do I check my balance on Bank of America?
You can use the Bank of America app to check your balance for BOA accounts. Beyond checking your balance, you can set up alerts to monitor your account more effectively.