ATLANTA/MACON – Mercer University Executive Training Center will launch a virtual Conflict Resolution Certificate program this fall to cultivate the skills needed to build better working and professional relationships, manage workplace differences, and thrive in today’s dynamic business environment.
“Conflicts are part of our daily life. We can’t escape it, but we can learn to manage it better at work and at home,” said Jeff Wolfe, director of the Center for Executive Education. “Our new Conflict Resolution Certificate program can be applied to any situation, allowing participants to resolve conflicts earlier before they get too out of hand.”
The certificate program will run over 12 virtual sessions spanning six program modules on consecutive Mondays and Thursdays, 7-8 p.m., starting September 26-29. The following sessions will take place on October 3 and 6, October 10 and 13. October 17 and 20, October 24 and 27, as well as October 31 and November 3.
Registration is available now at a cost of $750 per person for the program or $175 per person for one module/two sessions. Special rates are available for Mercer faculty, staff and students.
The program will be led by Terrie R. McCants, who created undergraduate and graduate certificates in conflict resolution and co-created the minor in Conflict Analysis and Trauma Studies at Kansas State University.
In addition to teaching, McCants served as mediation coordinator for Kansas State University and program director for Riley/Geary Counties Domestic Mediation Services. She also served as Chair of the Board of Directors for the Heartland Mediators’ Association and served two terms on the Dispute Resolution Advisory Council of the Kansas State Supreme Court.
After retiring from Kansas State University in 2018, she accepted the position of executive director of the president’s office at the American University of Afghanistan in Kabul. In this role, she provided a wide range of strategic guidance and advice to department leadership and senior management regarding aspects of governance, corporate communications and support to ensure compliance by the University. applicable policies, procedures, laws, rules and regulations.
Returning home to Manhattan, Kansas, in 2020, she resumed offering mediation services through a local therapy firm, continued her work with the AUAF as executive administrator of the board of directors. administration and started teaching again as a conflict resolution assistant. She holds a master’s degree in conflict analysis and resolution and is a state-licensed mediator.
The Center for Executive Education, located in the Mercer’s business school, aims to help organizations meet the need for practical and useful knowledge that facilitates critical thinking by maximizing human capital through innovative and cutting-edge programs. The Center offers a portfolio of customized, open-enrollment business certificate programs developed by the most forward-thinking minds in academia and industry.
For more information about the Center and its programming, contact Wolfe at [email protected]
About the business school
Founded in 1984, Mercer’s School of Business is named after Eugene W. Stetson, a 1901 Mercer graduate and business pioneer who leveraged the first major buyout in the company’s history, and his grand- son Robert F. (Bob) Hatcher, a Macon businessman and longtime supporter. , Administrator and former Chairman of the Board of the University. Over the past 80 years, Mercer has granted more than 12,000 business degrees, and many of its graduates are in leadership positions in companies around the world. Mercer’s business school provides career-focused business education to develop innovative leaders who are responsible global citizens. It is accredited by the prestigious Association to Advance Collegiate Schools of Business (AACSB), placing it among the top five percent of business schools in the world. Mercer’s business school has been recognized by The Princeton Review as “the greatest opportunity for minority students” and “the greatest opportunity for women”, in addition to being one of its “best business schools. Additionally, it has been recognized among the “15 Best Schools in the Nation for Marketing and Accounting”. The school offers the following programs: Atlanta (Evening and Online BBA, Full-Time (Daytime) MBA), Evening MBA, Online MBA, Masters in Accounting, MS in Business Analytics), Macon (Traditional BBA, MBA in Evening, Healthcare MBA, and Innovation MBA), Henry County (Evening BBA). For more information, visit business.mercer.edu.