The last installment in the long series Forza Horizon – Forza Horizon 5, should be released soon. Players who have purchased the Premium version can already play it before the official release date, and a lot of them unfortunately ran into a big problem. This concerns the inability to sign in to the Microsoft account. Due to this connection issue, many players cannot run the game. If you are also experiencing this issue, our Forza Horizon 5 – Fixed Microsoft Account Sign In Problem guide will provide several methods that you can hopefully use to resolve this issue.
How to fix Microsoft account sign in issue in Forza Horizon 5
This problem occurs on the PC. There is a good solution to this problem that has worked for many gamers. This requires that you sign in with the same account on the Xbox app and the Microsoft Store. Check if you are using the same account on both. If you are, sign out of the Microsoft Store. Log back in using your PIN code. Then, sign out of the Xbox app. Again, reconnect (make sure you select the correct account) to the Xbox app. You should now be able to play the game normally.
If that didn’t work, there are other things you can try. One of them is to delete your XBL login credentials. Find the Credential Manager app in your Windows. Once inside, on the Windows Credentials tab, under Generic Credentials, scroll down until you see something like “Xbl | DeviceKey ”. Take that off. After that restart your computer. After the computer has restarted, try to launch the game again.
The last solution you can try is to start the following services: IP Helper, Xbox Live Auth Manager, Xbox Accessory Management Service, Xbox Live Networking Service, and Xbox Live Game Save. As with the credentials solution, find the Services application in Windows. Start it and search for all these services there. Set their start type to “Automatic”, then to “Apply” and their service type to “Start” and finally to OK. Also make sure that the game services are running. If not, click to “Start” them. Windows Update and the Microsoft Store installer should also be set to “Automatic” and “Start”. After all that, launch the game.